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Media Releases

Gateway Bank appoints Chief Customer Officer as incoming CEO

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Thursday, 22 November 2018 09:36

The move signals a strong, continued commitment to customer-centricity at the mutual bank.

Sydney, 21 November 2018: Gateway Bank’s Chief Customer Officer has been appointed to the position of Chief Executive Officer.  Lexi Airey will take over from Paul Thomas, who after 14 years at the helm, retires as Gateway’s longest serving CEO at the end of March 2019.

Read more: Gateway Bank appoints Chief Customer Officer as incoming CEO

 

A majority of Aussies feel burdened by their mortgages

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Tuesday, 25 September 2018 16:42

New research from Gateway Bank confirms RBA’s concerns about rising mortgage stress

Sydney, 25 September 2018: The RBA’s recent commentary warning of rising mortgage stress levels across the nation has been validated in a study commissioned by customer-owned Gateway Bank. Findings revealed that a majority (56 per cent) of Australians consider their home loan to be a burden which limits their lifestyle.

Read more: A majority of Aussies feel burdened by their mortgages

 

Most Aussies are fed up with banking’s service standards but is it grounds for change?

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Tuesday, 11 September 2018 11:54

New research by customer-owned Gateway Bank reveals Aussies’ biggest customer service frustrations in banking

Sydney, 04 September 2018: A new study commissioned by Gateway Bank reveals that Aussies are tired of bad service from their financial institutions and the findings have illuminated some insights.

Read more: Most Aussies are fed up with banking’s service standards but is it grounds for change?

 

Australian first home buyers are in the dark when it comes to the First Home Super Saver Scheme

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Friday, 11 May 2018 10:26

56 percent of Australians have never heard of the initiative, and amongst those who have, only a minority are aware of the details

Sydney, 09 May 2018: The First Home Super Saver Scheme (FHSSS) is failing to achieve cut-through in the public sphere, new survey findings reveal. The results of a nationwide survey commissioned by Gateway Bank, has found that more than half (56 per cent) of Aussies have not heard of or do not know if they have heard of the FHSSS.

Read more: Australian first home buyers are in the dark when it comes to the First Home Super Saver Scheme

 

Gateway Bank’s Low Rate Essentials and Premium Package named as two of the nation’s best value home loans

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Thursday, 22 March 2018 00:00

 

Sydney, 22 March 2018: Gateway Bank’s Low Rate Essentials and Premium Package have been recognised as two of the best value home loans in Australia by mozo.com.au. 

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Australians overlook the overdraft in favour of credit cards

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Wednesday, 31 January 2018 09:53

Lack of knowledge of personal overdraft accounts is costing Australians thousands in interest

Sydney, 31 January 2018: Australians continue to overlook the benefit of personal overdraft accounts, with recent research from Gateway Bank revealing two-thirds of Australians did not know that a personal overdraft account generally charges less interest than a credit card. 

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Majority of Australians consider their home loan to be a burden

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Monday, 15 January 2018 15:41

Sydney, 16 January 2018: Owning property has always been considered the Great Australian Dream, but according to new research from Gateway Bank (Gateway), owning a home doesn’t necessarily guarantee happiness.

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Gateway takes out personal loans award for a third year running

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Tuesday, 19 December 2017 16:16

Sydney, 19 December 2017: For the third straight year, Gateway Bank has been recognised by financial comparison website mozo.com.au for its top value personal loans in the Mozo Experts Choice Awards.

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Aussies lose interest in interest-only home loans

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Tuesday, 05 December 2017 16:19

Interest-only home loans more unfavourable now than two years ago

Sydney, 6 December 2017: Despite a crackdown by regulators and a continuing low-interest rate environment, it appears Australians are naturally cautious when it comes to interest-only home loans. Research from Gateway Bank (Gateway), reveals 46 per cent of Australians are Adamant Decliners of interest-only home loans.

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Australians improve their budgeting basics

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Monday, 30 October 2017 09:51

World Savings Day is a time to take stock of your money matters

Sydney, 30 October 2017: World Savings Day (31 October) implores millions around the world to be thrifty with their money, and it seems Australians have taken a step in the right direction when it comes to budgeting. According to research from Gateway Bank, nearly three in four (74.4 per cent) of Australians claim they regularly maintain a budget compared to only 59 per cent of Australians in 2005[1].

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