Due to infrastructure upgrades on Saturday 28 November, access to online applications and Phone Banking may be interrupted. This will not impact Online Banking or the Gateway 2Go Mobile App.
You can choose from any of the following methods to make a deposit into your Gateway account.
You can withdraw funds from your Everyday Savings Account, Edge Account or 100% Loan Offset Account using your Gateway Visa Debit Card at ATMs throughout Australia, and worldwide at ATMs displaying the Visa logo. Please refer to our fees and charges for ATM fees. You can also withdraw funds via EFTPOS at participating stores.
To transfer funds, you can use Online Banking, Direct Debit or Telephone Banking. Gateway Bank can also send a cheque on request.
Generally you will need to provide a written request with 7 days’ notice, some term deposits require 31 days’ notice.
Gateway then may agree to repay part or all your deposit before the term has ended. If so, interest will be paid on the amount you withdraw at a reduced rate from the date of deposit to the day prior to withdrawal.
The applicable interest rate will be the rate at the time of lodgement and may be subject to a penalty for early withdrawal. Other Terms and Conditions apply.
Funds should be available the next business day but may take up to 2 business days depending on the time funds were transferred.
A SWIFT (or BIC) is the unique identification code of a bank. SWIFT codes are used when transferring money between banks for Telegraphic Transfers. Bank Identifier Codes (BIC) are commonly known as SWIFT codes.
ATM direct charging means that if you use another bank's ATM, you could be charged directly by that bank. The ATM operator will advise if a fee will be charged for your transaction. You may consider cancelling your transaction and finding an alternative if you wish to avoid the fee. There is a wide network of ATMs in Australia which can be accessed fee-free.
You will need to contact the merchant; you may need to provide proof of purchase before the hold is removed.
You can use your Gateway Visa Debit Card for all online purchases, however for safer online shopping; we suggest you look for the Verified by Visa symbol at online stores.
Visa payWave is the latest in contactless, secure transaction technology that allows you to make instant lower value purchases without entering a PIN.
You just need to ‘wave and go’ by holding your Gateway Visa Debit Card against any available Visa payWave reader for instant purchases under $100.
NB – daily payWave transaction limits will apply and you may need to enter your PIN once this limit has been exhausted.
You will need to contact the payee (e.g. fitness club, utility provider, financial institution) and advise them of your new Gateway Visa Debit Card number and expiry date.
If you do not change your payment arrangements to your new Gateway Visa Debit Card, they may be declined. If you require assistance changing your payments, please contact Gateway on 1300 302 474.