Gateway Broker Portal

Our proactive and empowered team are available to take your call and to work with you to reach desirable outcomes for your clients. Whether you need to talk through your current deal with the relevant underwriter, or, talk to our team about a new application, we're here to help. We provide you with people, processes and common-sense policy that you can count on.

 

Conditional approval for current Service Level Agreements (SLAs) is currently 2 business days from loan submission with complete information.

 

Contact Broker Team
Head Office Level 10, 68 York Street
SYDNEY NSW 2000
Opening Hours Monday - Friday
8am - 6pm AEST
(Quote your broker ID)
Email Email us
Telephone 1800 752 575
Fax (02) 9307 4299

Gateway Broker Team

As a leading Australian Mutual Bank, we’re customer owned and synonymous with trust and exceptional personal service.

 

For the past 60 years we’ve been helping Australian families and individuals from all walks of life achieve the dream of owning their own home and growing their hard-earned savings.

 

Entering the broker market in 2009 was a turning point for Gateway, and since that time we have built a loyal broker network. Brokers tell us every day that they love our feature rich products, our consistently competitive rates and the reliable, proactive and personal one-to-one service they receive from the Gateway team.

 


 

Daryl Smith

Broker Support Consultant

(02) 9307 4304
DarylSmith@gatewaybank.com.au

 


 


 

Arun Gupta

Broker Support Consultant

(02) 9307 4301
ArunGupta@gatewaybank.com.au

 


 


 

Nam Thai

National Sales Manager

(02) 9307 4357
NamThai@gatewaybank.com.au

 


 


 

Zeb Drummond

Head of Customer Operations

(02) 9307 4356
ZebDrummond@gatewaybank.com.au

 


Gateway Products & Forms

First Home Loan Deposit Scheme (New Homes)

The FHLDS (New Homes) is now open with Scheme places available. Please register with Gateway Bank for us to reserve your spot with the FHLDS (New Homes).

 

First Home Loan Deposit Scheme

Unfortunately all FHLDS places with Gateway Bank have been reserved for this financial year. FHLDS places can become available from time to time as some applicants who have reserved a Scheme place will withdraw their application. Please register with Gateway Bank and we will contact you if a place becomes available and we can also take you through our range of solutions for first home buyers.

 

Home Loans

 

Home Loan Forms

 

Marketing Brochures

 

Order copies of this brochure by emailing lendingservices@gatewaybank.com.au

 

Contact Broker Team
Head Office Level 10, 68 York Street
SYDNEY NSW 2000
Opening Hours Monday - Friday
8am - 6pm AEST
(Quote your broker ID)
Email Email us
Telephone 1800 752 575
Fax (02) 9307 4299

Become an accredited broker with Gateway

It’s quick and easy to become accredited.


If you belong to one of the below aggregator groups, you can quickly and easily gain your Gateway accreditation and start experiencing the Gateway difference for yourself and your clients.

 

  • Connective - please see note below to start the process immediately
  • Mortgage Choice - please speak with your State Manager
  • Yellow Brick Road/VOW - please see note below to start the process immediately

 

 

Connective members seeking accreditation with Gateway
  1. Please download and complete this Gateway Connective Accreditation Request Form, also available for download from Mercury
  2. Forward your completed form direct to Connective for approval via accreditations@connective.com.au
  3. Connective will review your form and forward it once approved, to Gateway's Broker Channel Support Team
  4. You will receive an email from the Gateway Broker Support Team to complete the online Gateway accreditation test. If you prefer face to face, contact us to arrange a short accreditation session. Both the face-to-face and online accreditation process will allow you to provide the appropriate product knowledge and information to customers interested in Gateway’s products and services.

 

YBR/Vow members seeking accreditation with Gateway
  1. Please download and complete this Gateway VOW Accreditation Request Form
  2. Forward your completed form direct to Vow for approval via accreditation@vow.com.au
  3. Vow will review your form and forward it once approved, to Gateway's Broker Channel Support Team
  4. You will receive an email from the Gateway Broker Support Team to complete the online Gateway accreditation test. If you prefer face to face, contact us to arrange a short accreditation session. Both the face-to-face and online accreditation process will allow you to provide the appropriate product knowledge and information to customers interested in Gateway’s products and services.

 

Speak to the team

We understand that there’s no substitute for talking to a real person, so our team are here to take your call. You can contact our dedicated Broker Support Team on 1800 752 575, Monday - Friday, 8am - 6pm AEST or via lendingservices@gatewaybank.com.au

 

Broker Testimonials

"...offers both prompt and efficient service"

Gateway Bank offers both prompt and efficient service, their BDM's and Settlement teams provide outstanding support. They offer flexible products with excellent pricing, and they have a very good online Banking platform that is customer friendly. I have been very happy to recommend Gateway to my clients for the last five years.

John, Connective, QLD - 2019



"....we find that their loan approval process to be efficient"

Gateway Bank is a customer focused lender. Our customers seem to be happy with their ongoing rates and service. Generally speaking, we find that their loan approval process to be efficient. Over the years, their BDM's have been very responsive and supportive to our business and our clients.

Paul, Mortgage Choice, NSW - 2019

Ready to be a Gateway Broker?

 

If you belong to either Mortgage Choice, Connective or Yellow Brick Road/VOW, you can quickly and easily gain your Gateway accreditation and start experiencing the Gateway difference for yourself.