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Home / About / Rates and Fees / Point of Sale Fees

Point of Sale Fees

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Services and Fees

Statement of Account

 

Payable for a copy of a list of transactions or to reissue account statements

$2 per page


Retrieval of Documents 

 

Payable when you request any document/s we have to retrieve from our files, computer systems or archives

$30 per hour

Copying

$2 per page


Savings Account Payment Services

Retrieval of Documents 

 

Withdrawal Transaction Fee for staff assisted transactions 

Cheque $5
Transfer $5

Corporate (Credit Union) Cheque - Over the counter or mailed 

$5 per cheque

BPAY® Payment (staff assisted)

$5 per payment 

BPay® Trace 1

$20 per transaction 

BPay® Error Correction 1

$20

Direct Entry/EFT Trace 1

$20

Direct Entry/EFT Recall 1

$20

Real Time Gross Settlement (RTGS) (same day EFT) 

$20


International Payment Services

Telegraphic Transfers

 

Telegraphic Transfer (in foreign currency) 2

$25

Telegraphic Transfer (in Australian dollars) 2

$35

Amendment/Cancellation of Telegraphic Transfer

$25

Telegraphic Transfer fee (inward) 3

At cost charged by receiving bank in Australia 


Overseas Drafts 

 

Draft (in foreign currency) 

$15

Draft (in Australian Dollars)

$15


Foreign Exchange (Encashment)

 

Travellers Cheques (in foreign currency) 4

$10

Foreign Cheques 4

$10


Investigation/Inquiry Service

 

Investigation (for a non-AMEX error)

NIL

Draft Status Inquiry

NIL

Stop Payment (for Draft or TT)

$30

Reissue of Draft

NIL


Foriegn Currency

 

Foreign Currency Conversion Fee 

2% of the value of the transaction

 

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Important information:

1. Fee refunded if there is evidence of gateway error

2. Foreign Banks may also charge fees for processing the transaction. The fee will be deducted from the amount being transferred.

3. Where funds are received via telegraphic transfer for credit to your Gateway account, the receiving bank in Australia may charge a fee which will be deducted from the amount of transferred funds

4. A 45 day clearance time applies