Our Story

Founded in 1955, with just one employee and a briefcase, Gateway Bank is now one of Australia’s leading customer-owned banks. We put people before profits; 100% of profits are used to benefit our customers rather than shareholder return. We’re proud to be small and that we are different; we don’t taste like chicken like some other banks. Our staff are empowered to know and do what is right for our customers.

Our award-winning products and services make your banking simple, secure and flexible to your needs. We know it’s frustrating speaking to a machine, that’s why at Gateway we are a ‘human-first’ financial institution. We get to know our Members.

We know that our Members like to have secure access to all their banking needs 24/7. That’s why we provide both Online Banking, and the Gateway App, so you can access your money when you need it. We also offer Members the option to apply for a home loan or a consumer loan online, making it easy for you to complete your application at any time.

 

Our Purpose: Pocket & Planet

Gateway is committed to doing the right thing for our Members’ pockets and their planet, and drive our commitment through a range of initiatives that underpin this purpose. We have been certified as a carbon neutral organisation by Climate Active, and have published our Ethical Investment and Ethical Lending policies which state which sectors we will invest in and lend to, and importantly, which sectors we won’t support.

In our aim to help our Members save money and the planet by using resources as least wastefully as possible, we have partnered with creative reuse organisation Reverse Garbage NSW to support waste repurpose and reduction.

Across our entire range of products and services we’re committed to providing high quality, sustainable financial services, with sustainable and competitive interest rates and fees.

We continue to look at ways in which we can improve how we deliver on Pocket & Planet.

 

Our Services

We offer:

 

Corporate Information

 

We’re here to help